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I really love Nokia Messaging, Nokia’s excellent push email service. What I like about this service is that you can setup up to 10 of your email accounts online on the Nokia Messaging website and by simply entering your login credentials it would automatically setup all of your email accounts: in my case that’s 3 Hotmail accounts, 1 Gmail, OVI mail and Yahoo mail.

That’s just a single password and email to setup  6 email accounts automatically! At least that’s how it works on the N900. I also like that emails are pushed immediately to the device, through Nokia’s Messaging servers, always beating other email services in speed.

I tried setting up Nokia Messaging on the N8, using the traditional provisioning SMS, by going to http://email.nokia.com/, selecting my device and entering my phone number.

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 When using the Email app on the N900, many people tend manually setup their email services, without ever knowing about or using Nokia Messaging. They tend to open the email app and follow the Account Setup Wizard or go to New Account and follow the instructions of the same wizard. This is where they’d choose their email services, like Hotmail, Gmail or Yahoo mail, this is NOT the proper way to setup Nokia Messaging. In fact by configuring it this way, you aren’t even using the Nokia Messaging service.

Nokia Messaging gives you push-type email, that’s in many cases times faster than any email service or client I use. As I wrote in a previous article, it has some neat advantages of its own. Other features of Nokia Messaging can be found here. 

So, how do you properly setup Nokia Messaging on the N900?

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One of the features introduced with the PR1.2 update was the Email Widget. This widget is supposed to display an overview of your emails, including subject and number of unread emails. Officially this should also work with Nokia Messaging, but it didn’t.

Fast forward a couple of months and we now have PR1.3 and the Email widget now works with Nokia Messaging, but here’s the catch: this time it only shows the number unread emails, but not the subject line of those emails. If you’re using Nokia Messaging (and you should!) you’re now stuck with a large email widget that only shows the number of unread emails, with most of the space remaining unused.What’s even worse is the fact that they don’t plan on fixing this as Quim Gil from Nokia clearly stated that:

“According to the developers, testing with the upcoming update the number of
new/unread emails displayed correctly.

About not displaying email subjects, at this point of Fremantle we are not
going to change the UI specs, sorry.”

I really hope they change there minds and fix this as this email can easily one of the most useful.

Would you like this Widget fixed?

I sat down with Product Manager for Messaging at Nokia, Davis Fields, for a little Q&A. We covered everything from the service outage on Nokia Messaging to the provisioning SMS.

If you’ve followed our guide on How to properly setup and configure Nokia Messaging on the N900, you might have come across this problem. If try to add a Yahoo email to your Nokia Messaging account at http://email.nokia.com it will tell you: “This email address must be added on the phone.”

You can easily add Google Mail, Windows Live Hotmail, Ovi Mail, and POP/IMAP email accounts at http://email.nokia.com, but not a Yahoo account. The reason is simple, as a Nokia rep explains: “Yahoo is somewhat special for Nokia Messaging in that you aren’t allowed to add Yahoo email addresses on the email.nokia.com website.  That’s basically due to legal reasons–per our Yahoo contract we need to disable Yahoo support in a few countries (the list is small and includes US embargoed countries like Cuba) and we can’t really tell what country you are in unless you do it from the phone.”

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One of the new features of the PR1.2 update is the Email Widget. This widget is supposed to display an overview of your unread emails for all of your email accounts, including Nokia Messaging, making for a very useful addition to the N900. (Here you can find how to setup Nokia Messaging).

But as it turns out, there’s a bug with the Email Widget that prevents it from working properly with Nokia Messaging, Nokia’s star email service and quite a few people are affected by this bug. The widget  does work well when you manually configure your email accounts, but completely ignores and in some cases even prevents your from configuring by pressing the small “wrench.”We really hope that the Nokia gets a fix out soon, as this widget in combination with Nokia Messaging would be a great feature on top of the other cool updates that PR1.2 brings.

Are affected by this bug? Let us know!

A few days ago we showed you how to setup Nokia Messaging on the Nokia N900, but what are the actual advantages of using Nokia Messaging instead of just entering each email account individually in the built-in email app?

Let’s say you want use your Hotmail or Gmail account using the N900’s email app (without Nokia Messaging). The only customizable option is the ability to use and change your Signature.

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Nokia’s be-all do-it-all messaging service called Nokia Messaging had a bug (bug 8085) on the N900, where Nokia Messaging would not appear as an option in the Service Provider list. This would happen in unsupported regions or on certain mobile operators. Many N900 users were affected by this problem. This very same bug was reported here and here.

I’m happy to report that this bug has been fixed an Nokia Messaging is now finally available as an option in the Service Providers, without to reinstall the firmware or updates. I suspect that this had something to do with the detection of the region and or service providers (SIM Card) on Nokia servers and the service simply denying this functionality.

Update: Some of our readers have indicated that Nokia Messaging is still not an option in the list of providers. As some of you have recommended, you could try using a SIM card from a different provider and see if the options becomes available. In that case you can set it up and pop your old SIM card back into the N900. If that still doesn’t work, shoot a message to @Nokiamessaging on Twitter or report this bug (bug 8085).

Update 2: We finally got an official word from the guys behind Nokia Messaging: “We have been looking at this. Fixed most of them with that bug, but, still more to do.” So Nokia is aware of this bug and is actively working to fix this problem. Judging by the fact that I can now access Nokia Messaging on the N900 and a month ago I couldn’t is a good sign of things going in the right direction. This means that if Nokia Messaging is not yet an option, just hang in their as more regions and carriers are enabled.

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Nokia has given an official solution to a problem that we reported here on The Nokia Guide. Several users reported that  Nokia Messaging simply stopped pushing emails from their Windows Live Hotmail accounts and that they received an email saying that: “ our email service has been unable to connect to your email service.”

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Nokia is quickly building their Messaging service to include IM, email and Social Networking, but things can get a bit confusing, especially for new users.

The main site for Nokia Messaging is messaging.nokia.com, yet for the email part that’s also called “Nokia Messaging” (and not Nokia Messaging Email) you’ll need to go to email.nokia.com. This email service is often plagued by interruptions in service, making it an unreliable solution. Most new users will simply stop using the service or even return the device when the email service stops working. Most of the time the app isn’t even included in the firmware, not even on newer devices.

If a users wants to use Nokia’s IM service that’s also part of Nokia Messaging, they’ll somehow need to know that it only works with just a few Eseries models and that it can be found on another site: betalabs.nokia.com. If that wasn’t enough, these IM services are in the Beta stages with all the usual bugs. The idea is that more devices will be included.

To makes things even worse, Nokia Messaging (email) requires a packet data connection in the setup process, otherwise it simply won’t work. This is something we’ve discussed earlier here at The Nokia Guide. I know many Nseries and Eseries users that simply don’t have a data connection subscription and even if they did have one, if you’re at home most users would probably select and use the much faster Wi-Fi connection, resulting in a failed setup process.

The idea behind Nokia Messaging could make it an even  better solution than Black Berry’s Messenger and email service, but in it’s current form I can only recommend it the most advanced users. That’s why many users would go for the Black Berry devices because it simply works, even though they arguably have lesser equipped models when compared to Nokia’s N and Eseries devices. This is what Nokia should do:

1.Nokia should simply call the umbrella service “Nokia Messaging” that consists of Nokia Email, Nokia IM and Nokia Social Network.

2.They should also make everything accessible from just one website, without having to direct you to several other sites.

3.Nokia Messaging (Email) should be able to use ANY wireless connection during it’s setup and not just Packet Data.

4.The service should be reliable. In it’s current state it’s not.

5. They should create a simple wizard that helps you setup all your email, IM and social networks accounts. All the the user needs to know is their password, username and what services they want to use. Nokia Messaging automatically take care of the rest.

6.All of these services should be included in the firmware and should automatically update itself to the latest version.

What is your opinion of Nokia’s Messaging services?

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